With more than 2,000 service centers in
North America, Jiffy Lube® is the largest system of franchised service
centers in the fast lube industry, servicing approximately 23 million
customers each year. Headquartered in Houston, Jiffy Lube® International
is a wholly owned, indirect subsidiary of Shell Oil Company.
Jiffy Lube® pioneered the fast oil
change industry in 1979 by establishing the first drive-through service
bay, providing customers with fast and professional maintenance service
for their vehicles. Jiffy Lube® was created to fill a gap left by the
departure of full service gas stations and the emergence of the
self-serve model. It also accommodated the shift from the do-it-yourself
oil change market (DIY) to the installed motor oil market, or
do-it-for-me (DIFM). Over the next two decades, more than half the
growth in the installed market went to fast lubes.
In addition to its pioneering business
model, Jiffy Lube® is also responsible for some of the major advances in
automotive preventive maintenance service.
Jiffy Lube® introduced the
now-ubiquitous window cling reminder sticker to help drivers keep track
of their oil change intervals.
Jiffy Lube® also uses state-of-the-art
computing technology to educate customers about vehicle maintenance
services, share customers' maintenance histories across its network, and
provide services that satisfy vehicle manufacturers' warranty
requirements. This gives drivers the freedom to visit any Jiffy Lube®
service center with the peace of mind that their records can travel with
them.
Jiffy Lube® is also widely recognized
for its environmentally responsible track record and community service
commitments. As a system, Jiffy Lube® collects more used oil than any
company in North America. This oil is re-refined and used for industrial
applications, such as concrete manufacturing, electricity generation
and heating asphalt to pave roads.
Jiffy Lube® supports a wide range of
social issues and non-profit organizations including the Jimmy Fund at
the Dana Farber Cancer Institute, the American Cancer Society,
Make-A-Wish® Foundation, the Muscular Dystrophy Association® and many
local children's hospitals.
For more than 25 years, Jiffy Lube® has
been an integral part of the North American driving experience. With
vehicles playing an ever-more important part of our daily lives, Jiffy
Lube® is committed to support drivers with fast, quality preventive
maintenance service to keep their vehicles running smoother for longer.